Recall Notice for Kemimoto Motorcycle Exhaust Pipes
Dear Valued Customers,
Kemimoto is issuing an important voluntary recall notice regarding motorcycle exhaust pipes sold between April 5, 2022, and December 31, 2023. It has come to our attention that the affected products do not comply with the Clean Air Act as they lack the necessary Environmental Protection Agency (EPA) certification.
Product Recall Details:
- Affected Product:
Model NO | Amazon ASIN | Product Name |
F1716-00101 | B08D964SHD | Honda Grom MSX125 Low Mount Exhaust Slip-on Muffler with fender eliminator |
FCMNUN283 | B07PQ55W56 | Honda Grom MSX125 Low Mount Exhaust Slip-on Muffler Carbon Fiber |
F1006-02201BK | B0B8YLCCK7 | Honda Grom MSX125 Low Mount Exhaust Slip-on Muffler black |
- Sales Period: April 5, 2022, to December 31, 2023
- Point of Sale: Purchases made through the official Kemimoto website and Amazon storefront.
Our customers' safety and satisfaction are our top priorities, and we sincerely apologize for any inconvenience this may cause. To rectify this situation, we are offering a full refund for the recalled exhaust pipes. Furthermore, Kemimoto will cover all return shipping costs associated with this recall.
To process your return and refund, please follow these steps:
- Contact us using the information below to initiate the return process and receive a prepaid shipping label.
- Securely package the exhaust pipe(s) and ensure the items are protected during transit.
- Attach the provided shipping label to the package and drop it off at the designated carrier location.
- Once we receive and verify the returned product, we will issue a full refund to your original payment method.
Return Address & Contact Information:
ISSYZONE TX INC
10207 S SAM HOUSTON PKWY W, SUITE #130, HOUSTON, TX 77071
RICHARD, 408-442-9095
For additional assistance, please contact our customer service team at:
Phone: 669-271-5961
Email: support@kemimoto.com
We regret any disruption this recall may cause and thank you for your understanding and cooperation. Our commitment to providing high-quality, compliant products remains unwavering, and we are diligently working to prevent future occurrences.
Thank you for your prompt attention to this matter. We value your patronage and look forward to serving you in the future.
Warm regards,
The Kemimoto Team
Leave a comment